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　　11：應(yīng)使用下列哪一項(xiàng)工具和技術(shù)來監(jiān)督風(fēng)險(xiǎn)？

　　Which of the following tools and techniques should be monitor and control risk?

　　A：帕累托圖分析，風(fēng)險(xiǎn)重新評(píng)估和趨勢(shì)分析

　　Pareto chart analysis risk managements,and trend analysis

　　B：風(fēng)險(xiǎn)重新評(píng)估，風(fēng)險(xiǎn)審計(jì)和偏差和趨勢(shì)分析

　　Risk reassessment.Risk audits,and trend analysis

　　C：儲(chǔ)備金分析，敏感性分析和風(fēng)險(xiǎn)重新評(píng)估

　　Reserve analysis.Sensitivity analysis,and risk reassessments

　　D：控制圖，儲(chǔ)備會(huì)分析和風(fēng)險(xiǎn)重新評(píng)估

　　Control chart.Reserve analysis,and risk reassessments

　　12：下列哪一項(xiàng)屬于質(zhì)量控制的范疇？

　　Which of the following is an example of quality control?

　　A：確定項(xiàng)目和產(chǎn)品的質(zhì)量要求和或標(biāo)準(zhǔn)

　　Identify quality requirements and\or standards for the project and product

　　B：確定工作是否能持續(xù)改進(jìn)

　　Determine whether the work is continuously improving

　　C：提出措施建議，消除產(chǎn)品性能不符合要求的根本原因

　　Recommend action to eliminate the root causes of unsatisfactory product performance

　　D：確定項(xiàng)目活動(dòng)是否符合組織和項(xiàng)目政策

　　Determine whether project activities comply with organizational and project policies,processes,and procedures

　　13：廉價(jià)的進(jìn)口商品已經(jīng)嚴(yán)重影響公司的業(yè)務(wù)。公司組建一支項(xiàng)目團(tuán)隊(duì),開發(fā)新產(chǎn)品方案,希望在目前的$1億營(yíng)業(yè)收入基礎(chǔ)上有所提高。項(xiàng)目團(tuán)隊(duì)起草了兩套產(chǎn)品方案：產(chǎn)品A有40%的可能性將收入提高到$1.5億,但有30%可能性因保證索賠使收入會(huì)降低至$6000萬(wàn)。還有30%可能性對(duì)收入無(wú)影響。產(chǎn)品B有50%的可能性將收入提高到$1.3億,但有20%可能性因保證索賠和訴訟使收入會(huì)降低至$8000萬(wàn)。還有30%的可能性收入將保持不變。哪項(xiàng)產(chǎn)品能夠提供最佳的EMV?

　　A company’s business has been seriously impacted due to cheaper imports.The company creates a project team to explore new product options to increase the revenue from the current value of$100 million.The project team drafts two product options:Produce A has a 40%chance of increasing revenue to$150 million and a 30%chance of reducing revenue to$60 million due to warranty claims.It also has a 30%chance that there will be no impact on revenue.Product B has a 50%chance of increasing revenue to$130 million and 20%chance of reducing revenue to$80 million due to warranty claims and litigation.There is a 30%chance that revenue will remain the same.Which produce provides the best EMV?

　　A：方案A,EMV為$1.08億

　　Option A with EMV of$108 million

　　B：方案B,EMV為$1.11億

　　Option B with EMV of$111 million

　　C：方案A,EMV為$1.11億

　　Option A with EMV of$111 million

　　D：方案B,EMV為$1.08億

　　Option B with EMV of$108 million

　　14：項(xiàng)目經(jīng)理了解到一名團(tuán)隊(duì)成員未報(bào)告進(jìn)度情況。項(xiàng)目經(jīng)理確認(rèn)已經(jīng)向該團(tuán)隊(duì)成員分配項(xiàng)目活動(dòng)，并讓該團(tuán)隊(duì)成員負(fù)責(zé)交付產(chǎn)品。報(bào)告流程在批準(zhǔn)的項(xiàng)目管理計(jì)劃中有具體說明。項(xiàng)目經(jīng)理下一步該怎么做？

　　The project manager learns that a team member’s progress is not being reported.The project manager verifies that team member is assigned project activities and is responsible for delivering products.The reporting process is described in the approved project management plan.What should the project manager do next?

　　A：審查并變更團(tuán)隊(duì)成員報(bào)告進(jìn)度情況的方式

　　Review and change how team members are report progress

　　B：向團(tuán)隊(duì)成員培訓(xùn)現(xiàn)有報(bào)告流程

　　Coach the team member on the existing reporting process

　　C：將該問題上報(bào)給項(xiàng)目發(fā)起人

　　Escalate the issue to the project sponsor

　　D：為所有團(tuán)隊(duì)成員創(chuàng)建報(bào)告進(jìn)度情況和激勵(lì)措施

　　Create a report for all team members progress and incentives

　　15：人員配備管理計(jì)劃有什么功能？

　　What function does the staffing management plan serve?

　　A：它描述項(xiàng)目角色和責(zé)任。

　　It describes project roles and responsibilities.

　　B：它是一份組織圖，表明哪個(gè)組織單位負(fù)責(zé)哪個(gè)工作細(xì)目。

　　It is an organization chart that shows which organizational units are responsible for which work packages.

　　C：它描述人力資源何時(shí)、如何加入和退出項(xiàng)目團(tuán)隊(duì)。

　　It describes when and how human resources will be brought and taken off of the project team.

　　D：它包括有給定工作的資格、職責(zé)、權(quán)限的工作名稱構(gòu)成的書面大綱。

　　It contains written outlines by job title of the competencies,responsibilities,and authority of a given job.

　　16：在執(zhí)行質(zhì)量保證時(shí)，項(xiàng)目經(jīng)理能夠隨機(jī)或者有計(jì)劃地應(yīng)用什么技術(shù)？

　　During the process of quality assurence what technique,which may be random or scheduled,could a project manager employ?

　　A：質(zhì)量控制

　　Quality control

　　B：質(zhì)量規(guī)劃

　　Quality planning

　　C：質(zhì)量審計(jì)

　　Quality audit

　　D：變更控制

　　Change control

　　17：由于相關(guān)方的進(jìn)度制約條件，項(xiàng)目發(fā)起人要求項(xiàng)目經(jīng)理放棄項(xiàng)目啟動(dòng)大會(huì)。下列哪一個(gè)項(xiàng)目管理過程被忽視了？

　　The sponsor asks the project manager to forgo the project’s kick-off meeting due to the stakeholder’s schedule constraints.Which project management process is being neglected?

　　A：管理相關(guān)方期望

　　Manage stakeholder Expectations

　　B：規(guī)劃溝通

　　Plan Communications

　　C：管理項(xiàng)目團(tuán)隊(duì)

　　Manage Project Team

　　D：識(shí)別相關(guān)方

　　Identify Stakeholders

　　18：項(xiàng)目經(jīng)理成功地將空調(diào)采購(gòu)從A供應(yīng)商轉(zhuǎn)向B供應(yīng)商。新產(chǎn)品檢驗(yàn)完畢，并交付了所有項(xiàng)目可交付成果。項(xiàng)目經(jīng)理下一步應(yīng)該怎么做？

　　The project manager successfully transitions the procurement of air conditioners from supplier A to supplier B,New product verification is complete,and all project deliverables are met.What is next step for the project manager?

　　A：將所有權(quán)移交采購(gòu)部，以便再次訂購(gòu)

　　Transfer ownership to the purchasing department to place future orders.

　　B：向供應(yīng)商B授予成本加激勵(lì)費(fèi)用采購(gòu)合同

　　Award a cost-plus-incentive-fee procurement contract to supplier

　　C：作出自制或外購(gòu)決定

　　Conduct a make-versus-buy decision

　　D：審查采購(gòu)工作說明書

　　Review the procurement statement of work

　　19：對(duì)于一個(gè)具有戰(zhàn)略意義的重要客戶資源，項(xiàng)目經(jīng)理在確認(rèn)矩陣組織中資源可用性時(shí)，發(fā)現(xiàn)某個(gè)關(guān)鍵資源已調(diào)往一個(gè)內(nèi)部項(xiàng)目，項(xiàng)目經(jīng)理首先應(yīng)該采取何種行動(dòng)？

　　For a strategically important customer resource,when the project manager identifies a

　　A：與項(xiàng)目贊助人協(xié)商推遲項(xiàng)目

　　Negotiate and postpone projects with project sponsors

　　B：要求項(xiàng)目管理辦公室將資源重新調(diào)回項(xiàng)目

　　Request the project management Office to reassign resources to the project

　　C：更新風(fēng)險(xiǎn)登記簿

　　Update the Risk register

　　D：與職能經(jīng)理協(xié)商將資源重新調(diào)回項(xiàng)目

　　Negotiate resources back to project with functional manager

　　resource availability in a matrix organization,it discovers that a key resource has been redeployed to an internal project,and what action should the project manager take first?

　　20：項(xiàng)目經(jīng)理應(yīng)該使用什么方法來準(zhǔn)確收集項(xiàng)目需求，并從多個(gè)不同國(guó)家的項(xiàng)目相關(guān)方獲得反饋？

　　What method should the project manager use to accurately collect project requirement and feedback from stakeholder located in several countries?

　　A：?jiǎn)柧碚{(diào)查

　　Questionnaires and surveys

　　B：焦點(diǎn)小組

　　Focus groups

　　C：引導(dǎo)式研討會(huì)

　　Facilitate workshops

　　D：訪談

　　Interview

      PMP備考每日十題（200316）點(diǎn)擊跳轉(zhuǎn)

　　（200316）答案

　　1、正確答案：A

　　解析：項(xiàng)目管理計(jì)劃組件包括（但不限于）資源管理計(jì)劃。資源管理計(jì)劃為如何管理和最終遣散項(xiàng)目團(tuán)隊(duì)資源提供指南。責(zé)任分配矩陣，如果團(tuán)隊(duì)是由內(nèi)部和外部人員組成，RACI矩陣對(duì)明確劃分角色和期望特別有用。

　　2、正確答案：A

　　解析：替換供應(yīng)商需要走變更流程，重大變更需要向CCB提交變更請(qǐng)求。

　　3、正確答案：B

　　解析：參見PMBOK第6版中12.3.2.3，考點(diǎn)：采購(gòu)績(jī)效審查。

　　4、正確答案：C

　　解析：9.5.2.1，撤退/回避：從實(shí)際或潛在沖突中退出

　　5、正確答案：B

　　解析：指南-6.2定義活動(dòng)，識(shí)別和記錄為完成項(xiàng)目可交付成果而須采取的具體行動(dòng)的過程。本過程的主要作用是，將工作包分解為進(jìn)度活動(dòng)，作為對(duì)項(xiàng)目工作進(jìn)行進(jìn)度估算、規(guī)劃、執(zhí)行、監(jiān)督和控制的基礎(chǔ)，本過程需要在整個(gè)項(xiàng)目期間開展。

　　6、正確答案：C

　　解析：減輕措施包括采用較簡(jiǎn)單的流程，進(jìn)行更多次測(cè)試，或者選用更可靠的賣方。還可能涉及原型開發(fā)，以降低從實(shí)驗(yàn)臺(tái)模型放大到實(shí)際工藝或產(chǎn)品中的風(fēng)險(xiǎn)。

　　7、正確答案：D

　　解析：PMBOK第6版中12.1.1.6

　　8、正確答案：D

　　解析：PMBOK第6版中10.1.3.1規(guī)劃溝通管理-輸出-溝通管理計(jì)劃

　　9、正確答案：A

　　解析：根據(jù)題意，產(chǎn)品的主要功能發(fā)生了變更，項(xiàng)目范圍一定發(fā)生了變化，基

　　準(zhǔn)也一定改變了，需要?jiǎng)佑霉芾韮?chǔ)備。參見7.2.2.6,考點(diǎn)：儲(chǔ)備分析。

　　10、正確答案：B

　　解析：過程分析可以識(shí)別過程改進(jìn)機(jī)會(huì)，同時(shí)檢查在過程期間遇到的問題、制約因素，以及非增值活動(dòng)。過程分析是管理質(zhì)量的工具，而管理質(zhì)量屬于執(zhí)行過程組。